The Specific 009: Give Feedback in Video Format
The past week, I did something out of the blue.
Instead of giving feedback in the comments section in Google docs to my fellow members of the Newsletter Launchpad community as per normal, I decided to try giving feedback using Loom on top of some written comments.
Here are three examples and the specific conditions that led me to choose video feedback.
When I need to navigate between webpages
Google docs commenting only works inside Google docs. Obvious, I know. So, when I needed to navigate between webpages, a video recording can help to capture the jumping back and forth. Especially when it adds to the feedback.
When I’m suggesting dramatic changes to structure or have a highly nuanced point
Google docs commenting system is great when you want to focus on specific lines and words. It’s less useful when you want to suggest structural changes that are more "felt" than "seen". Especially when looking at the essay as a whole. This was the case here.
Also, it’s easier to verbalize any nuances through video when it captures your voice and facial expression.
When it was easier to think and talk
Ultimately, it was easier for me to think and talk. Compared with thinking and writing out the feedback.
Overall, I like how the experiment went and will continue to use Loom to give feedback for my fellow Newsletter Launchpad friends.
If you like this article, you may also like the one where I talked about async work. Will Schmidt, an agency owner, even commented in that article about how he was going to try using video to solicit client feedback like I did for work-in-progress.
I want to thank Chris Wong, and Janahan Sivaraman for agreeing to let me use screencaps of our conversation. Louie Bacaj didn’t respond at the time of this publication when I asked him 8 days ago, but I think he should be cool with it. 😊